Less bad news in search
A corrected or updated story stops leading with a mistake when people search for you.
We ask Australian editors to fix false or outdated stories, and use Press Council or ACMA complaints when they apply.
Where Australian news stories show up
We find exactly what is wrong, old, or unfair in the story.
A calm request with proof, sent to the right person.
The Press Council for papers, ACMA for TV and radio.
Send us a link to the story and tell us what is wrong with it. We will reply within one business day.
Australia has no "right to be forgotten", so an old story can follow you for years. But most big newspapers follow Press Council standards on accuracy and fairness, and broadcasters answer to ACMA. We use those routes, and the editor's own process, to get unfair stories fixed.
We only ask for changes to stories that are false, outdated, unfair, or invade your privacy. We never threaten journalists, and we never try to hide fair reporting on public matters.
Local news travels fast in Australian towns and online. A wrong story can hurt a small business within days.
A corrected or updated story stops leading with a mistake when people search for you.
Customers, landlords, and suppliers read local news. A fair story keeps them with you.
Partners and staff deserve the full picture. A fixed story helps mend those relationships.
False claims can cost deals and lead to disputes. Fixing them early lowers that risk.
Every Australian story is different. These are the problems we see most, and the honest route we use for each one.
Stories with the wrong name, wrong facts, or no mention of how a case ended.
How we do itA request to the editor, with proof attached
If a member paper won't fix a clear error, the Australian Press Council can look at it.
How we do itA complaint under the Council's standards
Stories from broadcasters like the ABC and commercial TV news.
How we do itThe broadcaster's own process, then ACMA
Australian courts often limit what can be published. A story that breaks one is a serious matter.
How we do itNotice to the outlet, with your lawyer
Hateful comments and posts that spread the story on social media.
How we do itPlatform reports, and eSafety for serious abuse
When a story is fair and stays, we help true, positive results rank above it.
How we do itOur suppression service, with honest content only
Accurate reporting on public matters is protected, and Australian privacy law gives news outlets wide room. A formal defamation claim needs a lawyer and a set legal process. If a fair story stays, we push it down instead.
We have no special deal with any outlet. Each one has its own complaints process, and we follow it. We also help with The Australian, The Courier-Mail, The Age, and many others.
Has its own complaints process. Unresolved complaints about its broadcasts can go to ACMA.
Takes complaints through its own process, with ACMA as a next step for broadcasts.
A Press Council member, like The Age and Brisbane Times from the same group.
A Press Council member that shares stories with sister papers in other cities.
A big online-only site. Its stories are often shared with sister papers.
Smaller papers often reply faster, and many follow Press Council standards.
Six clear steps. At each one, you know what we are doing and what you will get.
You send the link. We note every error, old fact, or private detail.
You getA free news article check
The editor, the Press Council, ACMA, or a legal route with your lawyer.
You getA plan in plain English
Business records, court papers, or letters that show the real facts.
You getA tidy evidence file
A calm, clear request for a correction, update, or removal.
You getA copy of every request sent
If the outlet says no, we take a proper complaint to the right body.
You getUpdates as things move
We check for copies and push down anything fair that stays.
You getAlerts and a monthly report
A local news site reported a wage dispute and named the wrong café. The owner's café had nothing to do with it, but angry comments started to appear.
We sent the editor public business records showing which café was really involved.
The site fixed the name and added a correction note. Google showed the new headline after a refresh.
The outlet hid abusive comments under its Facebook post. A few honest reviews stayed, and we helped reply kindly.
This is an example to show how we work. It is not a real client.
| Item | Before | After |
|---|---|---|
| News story | Wrong café named | Corrected by the editor |
| Google result | Old headline | New headline shown |
| Abusive comments | Under the Facebook post | Hidden by the outlet |
| Honest reviews | Some unhappy guests | Kept, with kind replies |
A wrong story can feel unfair and very public. Here is what working with us feels like.
One contact who knows your story and answers your questions.
If a complaint is unlikely to work, we tell you, and suggest a better route.
You always know who we contacted and what they said.
You can write to an editor yourself. Here is why many Australians still ask us to help.
We work within press standards, Australian law, and each outlet's own process.
We work quietly, so your story is not stirred up again.
A capital city paper and a local news site need different requests.
You see what we send, who replies, and what happens next.
We know how Australian newsrooms and complaint bodies work.
We keep watching after the fix, so the old version does not return.
Sometimes. An Australian editor may remove, correct, or update a story when it is false, unfair, or out of date. Only the outlet can change its own site, so nobody can honestly guarantee a removal. We help you ask in the right way, with proof.
If it is a Press Council member, we can take a complaint to the Council. For TV and radio, there is ACMA. If the story still stays, we push it down with true, positive content, so it is not the first thing people see.
A true story about a public matter is unlikely to be removed, and we will tell you so. An editor may still add an update, such as how a case ended. If not, we help better results rank above it.
When an outlet removes a story, it is usually gone from that site for good. But copies can appear elsewhere, so we keep checking for them.
A correction or removal at the source is best, because it fixes the story for everyone. Pushing it down is the honest choice when the story is fair or the outlet says no. Often we use both.
No, not like in Europe or the UK. That is why we focus on editors, complaint bodies, and true content. Google may still remove some results, such as pages that share private contact details or that a court has found defamatory.
No. We are not a law firm and we do not give legal advice. Defamation claims in Australia follow a set legal process, so we suggest you speak to a lawyer, and we can work alongside them.
Reputation problems rarely come alone. These services work well together, and all of them use the same honest methods.
Our full service to watch, fix, and protect how people see you.
02Report fake profiles and harmful accounts so they get taken down.
03Get back into an account that was wrongly blocked or banned.
04Push bad search results down to page 2, where few people look.
05Fix what people see when they search for you.
06Protect your name online before problems start.
07Know quickly when someone posts or reviews you online.
08Reputation services agencies can offer under their own name.
09Fast help when bad news or a complaint starts to spread.
10Get your good news featured on trusted news sites.
11Fix the info box Google shows next to your name.
12Improve what AI chat tools like ChatGPT say about you.
Send us the link to the story and get a free, honest check of what can be fixed. No cost and no obligation.