Less harmful press online
A delisted or corrected story stops appearing first when someone searches your name.
We ask British editors to correct old stories, complain to press regulators, and ask Google to delist outdated results for your name.
Where UK news stories show up
A clear request under the paper's own complaints process.
Complaints to IPSO or another regulator when the paper says no.
UK data protection rights for outdated results about you.
Send us a link to the story and tell us what is wrong or out of date. We will reply within one business day.
The UK has clear press rules and strong privacy rights. Most newspapers follow a code of practice on accuracy and privacy, and you can ask search engines to stop showing some outdated results for your name. We use those routes for you, calmly and properly.
We only ask for changes to stories that are inaccurate, outdated, or intrude on your privacy. We never threaten journalists, and we never try to hide fair reporting on matters of public interest.
In the UK, employers, clients, and partners often search your name before they meet you. Here is what changes when an unfair story is dealt with.
A delisted or corrected story stops appearing first when someone searches your name.
A clean set of search results lets your real work and values come first.
Partners, investors, and staff look at what the press says. A fair record helps them trust you.
Untrue claims can cost contracts and invite questions. Fixing them lowers that risk.
The UK gives you more official routes than most countries. These are the ones we use.
We ask the paper to correct, update, or remove a story that is wrong or out of date.
How we do itThe paper's own complaints process, with proof
Most UK papers follow the Editors' Code on accuracy and privacy. If a paper won't act, a regulator can look at it.
How we do itIPSO, IMPRESS, or Ofcom for broadcasters
Old, inaccurate, or no longer relevant results can be hidden from searches for your name.
How we do itUK data protection rights, through Google's own form
Stories that share health details, home addresses, or other private facts with no public interest.
How we do itPrivacy complaints under the Editors' Code
We watch UK news sites and blogs for new stories and for copies of old ones.
How we do itAlerts and a simple monthly report
When a story is fair and stays, we help true, positive results rank above it.
How we do itOur suppression service, with honest content only
Regulators protect accurate reporting on matters of public interest, and the law gives journalism special protection. If a fair story stays up, we do not keep pushing the editor. We focus on delisting where you qualify, and on pushing it down.
We have no special deal with any newspaper. Each one has its own complaints route, and we follow it. We also help with The Times, The Telegraph, the Mirror, the Express, and others.
Complaints go through the BBC's own complaints process first, and then to Ofcom if needed.
A member of IPSO, the main press regulator. Complaints go to the paper, then to IPSO.
Not a member of IPSO. It has its own readers' editor who looks at errors and complaints.
A broadcaster regulated by Ofcom. Web stories go through its own complaints team.
A news agency. Its stories are copied by many sites, so a fix at the source helps everywhere.
Many belong to large groups, so one story can appear on several sister sites.
Six clear steps. At each one, you know what we are doing and what you will get.
You send the link. We note what is inaccurate, outdated, or private.
You getA free news article check
We check which part of the Editors' Code or UK privacy law may apply.
You getA plan in plain English
Letters, court records, or official notices that show the story is wrong or out of date.
You getA tidy evidence file
A calm, clear complaint to the editor, using the paper's own process.
You getA copy of every request sent
If the paper says no, we go to the regulator or ask Google to delist.
You getUpdates as things move
We check for copies and push down anything fair that stays.
You getAlerts and a monthly report
A company director was named in a story about a fraud investigation. The investigation closed years ago with no charges, but the story never said so.
We showed the editor the letter closing the case. The paper added a note to the story.
Using UK data protection rights, we asked Google to stop showing the story for the director's name. Google agreed.
A forum had copied the old story. It stayed up, so we pushed it down with true content.
This is an example to show how we work. It is not a real client.
| Item | Before | After |
|---|---|---|
| News story | No mention of the outcome | Update added by the paper |
| Google, for your name | Story on page 1 | Delisted by Google |
| Copy on a forum | Online | Stayed, now on page 4 |
| New stories | Nobody watching | Alerts when they appear |
Seeing your name in the press can be upsetting. Here is what working with us feels like.
One contact who knows your story and answers your questions.
If a regulator is unlikely to help, we tell you, and explain other options.
You always know what we sent, to whom, and what they said.
You can complain to a paper or to Google yourself. Here is why many people still ask us to do it for them.
We work within the Editors' Code, UK privacy law, and each site's own process.
We work quietly in the background, so your story is not stirred up again.
A national paper, a local title, and a broadcaster each need a different approach.
No big promises. You see every step and every reply.
We know how British newsrooms and regulators handle complaints.
We keep watching to make sure an old story does not come back.
Sometimes. A UK paper may correct, update, or remove a story when it is inaccurate or out of date, and Google may delist old results for your name. The paper and Google make those decisions, not us, so nobody can honestly guarantee a removal.
If the paper follows the Editors' Code, we can take the complaint to its regulator, such as IPSO. We can also ask Google to delist the story from searches for your name. If the story stays, we push it down with true, positive content.
A true story on a matter of public interest is unlikely to be removed, and we will tell you so. But if it is old and no longer relevant, Google may still agree to delist it for your name. We can also help the right results rank above it.
When a paper removes a story, it is usually gone from that site for good. A Google delisting usually lasts too. But copies can appear elsewhere, so we keep checking.
Yes. We watch UK news sites, blogs, and search results for copies or new stories, and we tell you if anything comes back.
Yes. UK data protection law still lets you ask search engines to delist results about you that are inaccurate, outdated, or no longer relevant. Google weighs your privacy against the public interest and decides each request.
No. We are not a law firm and we do not give legal advice. If you need legal action, such as a defamation claim, we suggest you speak to a solicitor, and we can work alongside them.
Reputation problems rarely come alone. These services work well together, and all of them use the same honest methods.
Our full service to watch, fix, and protect how people see you.
02Report fake profiles and harmful accounts so they get taken down.
03Get back into an account that was wrongly blocked or banned.
04Push bad search results down to page 2, where few people look.
05Fix what people see when they search for you.
06Protect your name online before problems start.
07Know quickly when someone posts or reviews you online.
08Reputation services agencies can offer under their own name.
09Fast help when bad news or a complaint starts to spread.
10Get your good news featured on trusted news sites.
11Fix the info box Google shows next to your name.
12Improve what AI chat tools like ChatGPT say about you.
Send us the link to the story and get a free, honest check of what can be fixed. No cost and no obligation.