Protects you as a host
An unfair review can make you look careless. Taking it down keeps your host profile honest.
AIRBNB REVIEW REMOVAL
Remove unfair Airbnb reviews that break the rules.
When a guest review breaks Airbnb's Review Policy, we report it to Airbnb with proof and help you reply to the rest.
Where guests read your reviews
- Airbnb
- Google Search
Before
T
Taylor R.Airbnb review, yesterday
★★★★★
"Dirty and the host was rude. Avoid!"
- The problemGuest made a threat first
- Airbnb rule it breaksNo reviews used as threats
After
T
Taylor R.Airbnb review, yesterday
★★★★★
"Dirty and the host was rude. Avoid!"
Removed- The resultRemoved by Airbnb
- Your ratingFair, from real stays
- We check Airbnb's rules
We match each review to Airbnb's Review Policy.
- We report it with proof
Messages, photos, and booking details sent to Airbnb support.
- We help you reply
Calm public replies that show future guests you care.
FREE PROPOSAL
Get your free Airbnb review check.
Send us a link to your listing and tell us which reviews worry you. We will reply within one business day.
- Free, with no obligation
- Private and confidential
- Clear advice in plain English
ABOUT THIS SERVICE
Help with Airbnb reviews that break the rules.
On Airbnb, guests and hosts review each other after every stay. One unfair review can lower your rating, push your listing down, and put your bookings at risk. We find reviews that break Airbnb's Review Policy and report them with clear proof.
- FreeYour first Airbnb review check
- OfficialOnly Airbnb's own support routes
- HonestWe tell you which reviews can't be removed
- PrivateYour guest details stay confidential
Who we help
Our rule
We only report reviews that break Airbnb's Review Policy or the law. A fair review of a real stay stays up, even a bad one. We never offer guests money or gifts to change a review.
WHY IT MATTERS
Why removing unfair Airbnb reviews matters.
Guests read reviews before they book. On Airbnb, your rating follows you to every booking.
More bookings
A lower rating sends guests to the listing next door. A fair rating keeps them with you.
Better place in search
Ratings play a part in where your listing shows up when guests search your area.
More guest trust
Guests trust a listing with real reviews and kind, helpful host replies.
OUR AIRBNB REVIEW SERVICES
What we help with on Airbnb.
Every stay is different. These are the Airbnb review problems hosts bring to us most, and the official route we use for each one.
Unfair negative reviews
Reviews that are not about the stay, or that blame you for things outside your control.
How we do itReports under Airbnb's Review Policy, with proof
Threats and pressure
A guest who asked for a refund or a good review in return, and wrote a bad one when you said no.
How we do itAirbnb messages sent to support as proof
Clear, complete reports
Booking details, messages, and photos in one tidy report, so Airbnb can see the problem quickly.
How we do itReports through Airbnb's Help Centre
Abuse and false claims
Reviews with hate, private details, or false claims of crime that may be against the law.
How we do itContent policy reports, and legal routes if needed
When a review stays up
Fair reviews can't be removed. A calm public reply shows future guests your side.
How we do itReply drafts you can approve and post
Help when things go wrong
A bad stay, a party, or a damage claim can bring several bad reviews at once. We help you act fast.
How we do itA quick plan, and Airbnb's own support routes
OUR PROCESS
How Airbnb review removal works, step by step.
Six clear steps. At each one, you know what we are doing and what you will get.
We look at your reviews
You share your listing. We read every review that worries you.
You getA free review check
We check Airbnb's rules
We match each review to Airbnb's Review Policy, and tell you honestly which ones qualify.
You getA clear list of reportable reviews
We gather proof
Airbnb messages, booking dates, photos, and house rules that show what really happened.
You getA tidy evidence file
We report it to Airbnb
We help you send each report through Airbnb's support, with the right reason and proof.
You getA list of every report sent
We follow up
Airbnb may ask questions or say no at first. We help you answer and ask again when it makes sense.
You getUpdates as things move
We help with the rest
For fair reviews, we help you reply calmly and fix what guests mention most.
You getReply templates and a guest plan
Example
How it works: a holiday home with an unfair review.
A guest asked a host for a full refund after a normal stay. When the host said no, the guest left a 1-star review.
- 1
We found the threat
The guest's Airbnb messages said they would leave a bad review unless they got their money back.
- 2
We reported it with proof
We sent the messages to Airbnb support as an attempt to pressure the host. Airbnb removed the review.
- 3
We helped with real reviews
A fair comment about a noisy street stayed up. We helped the host reply kindly and add a note to the listing.
This is an example to show how we work. It is not a real client.
| Item | Before | After |
|---|---|---|
| Threat review | 1 star, online | Removed by Airbnb |
| Noisy street comment | No reply | Kept, with a kind reply |
| Listing details | No noise warning | Clear note for guests |
| Host rating | Dragged down | Based on real stays |
WHAT TO EXPECT
Our promise to you.
A bad review feels personal when it is about your home. Here is what working with us feels like.
A real person on your case
One contact who knows your listing and answers your questions.
Honest answers
If a review is fair, we tell you, and help you reply instead.
Updates at every step
You always know what was reported and what Airbnb said.
WHY CHOOSE TEKSOR.AI
Why hosts trust us with their Airbnb reviews.
You can contact Airbnb about a review yourself. Here is why many hosts still ask us to help.
Legal and fair methods
We only use Airbnb's own support routes and real legal routes. No fake reviews.
Private and discreet
Your listing, your guests, and your messages stay between you and our team.
A plan for your rentals
One spare room and fifty holiday homes need different help. Your plan fits you.
We know Airbnb's rules
We know its Review Policy, and the proof its support team needs to see.
Clear pricing
You get a written quote before any paid work. No hidden costs.
Protection that lasts
We keep watching new reviews, so a problem is spotted early.
Some can. Airbnb removes reviews that break its Review Policy, for example reviews used as a threat, reviews that are not about the stay, or reviews with hate or private details. A fair review of a real stay usually stays up, even if it is negative. Airbnb makes the final decision.
Yes, a host can turn off or remove their own listing from their hosting account. But it is not a good way to deal with unfair reviews. You lose your good reviews too, and new guests see a listing with no history. We help you deal with the reviews themselves instead.
Reviews where a guest tried to pressure you, such as asking for a refund or a good review in return. Reviews that are not about the stay at all. Reviews from someone who never stayed. Reviews with hate, threats, or private details like an address or phone number.
It depends on how many reviews and listings are involved, and how complex your case is. Your first review check is free. Before any paid work starts, you get a clear quote in writing, with no hidden costs.
No, and nobody honestly can. Airbnb decides. What we promise is an honest check, a strong report with proof, and clear updates. If a review can't be removed, we help you write a reply that future guests will respect.
EXPLORE MORE
More ways we can help.
Reputation problems rarely come alone. These services work well together, and all of them use the same honest methods.
01 / OVERVIEW
Reputation Management
Our full service to watch, fix, and protect how people see you.
02Social Media Account Removal
Report fake profiles and harmful accounts so they get taken down.
03Account Unban Services
Get back into an account that was wrongly blocked or banned.
04Suppression Services
Push bad search results down to page 2, where few people look.
05Reputation Repair
Fix what people see when they search for you.
06Reputation Protection
Protect your name online before problems start.
07Reputation Monitoring
Know quickly when someone posts or reviews you online.
08White Label Reputation
Reputation services agencies can offer under their own name.
09Crisis Management
Fast help when bad news or a complaint starts to spread.
10Public Relations Services
Get your good news featured on trusted news sites.
11Google Knowledge Panel Service
Fix the info box Google shows next to your name.
12AI Reputation Management
Improve what AI chat tools like ChatGPT say about you.
START TODAY
Let real guests tell your story.
Send us your Airbnb listing and get a free, honest check of which reviews can be reported. No cost and no obligation.