Homeowners trust you
Real reviews from real projects tell people you are safe to let into their home.
When a review on your Houzz profile breaks Houzz's rules, we report it with your project records through Houzz's own routes.
Where homeowners find you
★★★★★
"Shoddy work. They ruined our kitchen."
★★★★★
"Shoddy work. They ruined our kitchen."
RemovedWe match each review against your real projects and clients.
Contracts, invoices, and dates sent through Houzz's routes.
Simple ways to invite past clients to review your work.
Send us a link to your Houzz profile and tell us which reviews worry you. We will reply within one business day.
Homeowners use Houzz to choose who builds, designs, or remodels their home. These are big jobs, so people read reviews closely. We find reviews that break Houzz's rules, report them with project proof, and help you win more honest reviews.
We only report reviews that break Houzz's rules or the law. A real client's honest review stays up, and we help you reply to it calmly and professionally.
A home project can cost a lot of money. Homeowners want to be sure, so every review on your profile counts.
Real reviews from real projects tell people you are safe to let into their home.
Your stars should reflect the jobs you actually did, not a rival or a stranger.
Your project photos and real reviews tell the true story of your craft.
A clean, honest profile helps more homeowners send you a message.
Houzz is about real homes and real projects. These are the review problems pros bring to us most, and how we handle each.
We read your reviews and match them to your real client list, spotting fakes and patterns.
How we do itA full read of your reviews and ratings
Reviews from people you never worked for, or from a rival posing as a homeowner.
How we do itReports to Houzz with project records
A review clearly meant for another company with a similar name or in the same area.
How we do itA report to Houzz support, with proof
Reviews with threats, insults, private details, or false claims that may be defamation.
How we do itPolicy reports, and legal routes when needed
Someone else showing your project photos as their own work on Houzz.
How we do itHouzz's copyright report process
A real client's honest review stays. We help you reply publicly and invite happy clients to review.
How we do itReply drafts and a review invite plan
Six clear steps. At each one, you know what we are doing and what you will get.
You share your Houzz profile. We read every review that worries you.
You getA free review check
We match each review to the rule it may break, and tell you honestly which ones qualify.
You getA clear list of reportable reviews
Contracts, invoices, project dates, and messages that show who really hired you.
You getA tidy evidence file
Each review is reported to Houzz with the reason and the proof.
You getA list of every report sent
We check what Houzz decides and send more detail if it helps.
You getUpdates as things move
We help you reply to real reviews and ask past clients to share their experience.
You getReply drafts and a review plan
A kitchen remodeling firm got a harsh 1-star review on Houzz from a name that matched no client, quote, or call in their records.
No contract, invoice, or message matched the reviewer or the project they described.
We showed Houzz the records and the rule it broke. Houzz removed the review.
Another client said the job ran late. It stayed. The owner replied kindly and explained the delay.
This is an example to show how we work. It is not a real client.
| Item | Before | After |
|---|---|---|
| Fake 1-star review | Top of the profile | Removed by Houzz |
| Late job review | No reply | Kept, with a kind reply |
| Happy client reviews | Very few | New ones after each job |
| New reviews | Nobody watching | Alerts when they arrive |
You would rather be on site than online. Here is what working with us feels like.
One contact who knows your business and answers your questions.
If a client's review is fair, we tell you, and help you reply instead.
You always know which reviews were reported and what Houzz said.
You can report a review yourself. Here is why many builders and designers still ask us to help.
We know how Houzz reviews, profiles, and project photos work, and the rules for each.
A designer and a landscaper get different reviews. Your plan fits your work.
Only Houzz's own routes and real legal options. No fake reviews and no tricks.
Your client records stay between you and our small team.
We keep watching your profile, so a new fake review is spotted early.
You get a written quote before any paid work. No hidden costs.
No. Pros cannot delete reviews on Houzz. If a review breaks Houzz's rules, for example it comes from someone who never hired you, you can report it and Houzz decides. We prepare these reports for you with proof.
Not just for being negative. Houzz may remove reviews that break its rules, but a fair review from a real client usually stays, even if it is unhappy. Reporting the right reviews with clear proof is what helps.
It depends on Houzz and how clear the case is. Some reports are handled quickly, others need a follow-up. We never promise a timeline, but we keep you updated.
It depends on how many reviews there are and how complex the case is. Your first review check is free. You get a clear written quote before any paid work starts.
Anything that shows who really hired you: contracts, invoices, quotes, project dates, and messages. If the review describes a job you never did, your records are the strongest proof.
Yes, usually. A short, calm reply that thanks the client and explains what you did to fix things shows future homeowners how you handle problems. Never share private details in a reply.
It can. Homeowners compare pros on Houzz, and your profile can also show up in Google when people search your name. A fair rating and good replies help more people get in touch.
Reputation problems rarely come alone. These services work well together, and all of them use the same honest methods.
Our full service to watch, fix, and protect how people see you.
02Report fake profiles and harmful accounts so they get taken down.
03Get back into an account that was wrongly blocked or banned.
04Push bad search results down to page 2, where few people look.
05Fix what people see when they search for you.
06Protect your name online before problems start.
07Know quickly when someone posts or reviews you online.
08Reputation services agencies can offer under their own name.
09Fast help when bad news or a complaint starts to spread.
10Get your good news featured on trusted news sites.
11Fix the info box Google shows next to your name.
12Improve what AI chat tools like ChatGPT say about you.
Send us your Houzz profile and get a free, honest check of which reviews can be reported. No cost and no obligation.