Protects your good name
Fake reviews tell a false story about your business. Taking them down keeps your page honest.
TRUSTPILOT REVIEW REMOVAL
Report fake Trustpilot reviews the right way.
When a Trustpilot review breaks Trustpilot's guidelines, we report it from your business account with proof, and follow it up.
Where your Trustpilot reviews show up
- Trustpilot
- Google Search
Before
C
Chris M.Trustpilot review, today
★★★★★
"Never got my order. Total fraud!"
- The problemNo order under this name
- Trustpilot rule it breaksMust be a genuine experience
After
C
Chris M.Trustpilot review, today
★★★★★
"Never got my order. Total fraud!"
Removed- The resultRemoved by Trustpilot
- Your scoreBased on real customers
- We check each review
We match it to the Trustpilot guideline it breaks.
- We report it with proof
From your Trustpilot Business account, with the right reason.
- We follow it up
We track each report and answer any questions Trustpilot asks.
FREE PROPOSAL
Get your free Trustpilot review check.
Send us a link to your Trustpilot page and tell us which reviews worry you. We will reply within one business day.
- Free, with no obligation
- Private and confidential
- Clear advice in plain English
ABOUT THIS SERVICE
Help with Trustpilot reviews that break the rules.
Anyone can write a Trustpilot review, and people often read them before they buy. A fake or abusive review can scare customers away. We find the reviews that break Trustpilot's guidelines, report them with proof, and help you answer the honest ones.
- FreeYour first Trustpilot review check
- OfficialOnly Trustpilot's own report tools
- HonestWe tell you which reviews can't be removed
- PrivateYour case stays confidential
Who we help
Our rule
We only report reviews that break Trustpilot's guidelines or the law. Honest reviews stay up, even unhappy ones. We never buy reviews, and we never invite only happy customers, because Trustpilot does not allow that.
WHY IT MATTERS
Why removing fake Trustpilot reviews matters.
Trustpilot is one of the first places people check before they buy online. A fair page helps them decide.
More customer trust
Shoppers trust a page with real reviews and caring replies far more than one full of attacks.
A fairer picture in Google
Your Trustpilot page and its stars can show up when people search your name on Google.
More people buy from you
When fake 1-star reviews are gone, fewer shoppers leave for a competitor.
OUR TRUSTPILOT REVIEW SERVICES
What we help with on Trustpilot.
Every case is different. These are the Trustpilot problems people bring to us most, and the official route we use for each one.
Fake review removal
Reviews from people who never bought from you, or from a competitor trying to hurt you.
How we do itReported as not a genuine experience, with proof
Negative reviews that break rules
Unhappy reviews that also include insults, threats, private details, or adverts for another company.
How we do itReported under the guideline each one breaks
Reporting done properly
Each report is sent with the right reason and clear notes, so Trustpilot's team can check it easily.
How we do itReports from your Trustpilot Business account
Defamation and abuse
Reviews with false claims of crime, hate, or harassment that may be against the law.
How we do itGuideline reports, or a legal report
When a review stays up
Honest reviews can't be removed. A calm public reply and more real reviews help the most.
How we do itReply help and invites sent to every customer
Ongoing page watch
We keep an eye on your Trustpilot page, so a new wave of fake reviews is spotted early.
How we do itAlerts and a simple monthly summary
OUR PROCESS
How Trustpilot review removal works, step by step.
Six clear steps. At each one, you know what we are doing and what you will get.
We look at your reviews
You share your Trustpilot page. We read every review that worries you.
You getA free review check
We check the guidelines
We match each review to the Trustpilot guideline it may break, and tell you honestly which ones qualify.
You getA clear list of reportable reviews
We gather proof
Order records, dates, and patterns that show a review is not a real experience.
You getA tidy evidence file
We report it officially
We flag each review from your business account, with the right reason and notes.
You getA list of every report sent
We answer Trustpilot
Trustpilot may ask the reviewer or you for proof. We help you reply clearly and on time.
You getUpdates as things move
We help with the rest
For honest reviews, we help you reply calmly and invite all your customers to review.
You getReply templates and an invite plan
Example
How it works: an online shop hit by fake reviews.
A small online shop got a run of 1-star Trustpilot reviews in one week. None of the names matched any order.
- 1
We checked every name
We compared each reviewer with the shop's orders. None of them had ever bought anything.
- 2
We reported them with proof
Each review was flagged as not a genuine experience. Trustpilot checked them and removed them.
- 3
We helped with real reviews
One honest delivery complaint stayed up. We helped the owner reply and fix the problem.
This is an example to show how we work. It is not a real client.
| Item | Before | After |
|---|---|---|
| Fake 1-star reviews | Six in a week | Removed by Trustpilot |
| Delivery complaint | No reply | Kept, with a reply |
| Review invites | Now and then | Sent to everyone |
| New reviews | Not watched | Watched, with alerts |
WHAT TO EXPECT
Our promise to you.
Fake reviews are stressful. Here is what working with us feels like.
A real person on your case
One contact who knows your page and answers your questions.
Honest answers
If a review is real and fair, we tell you, and help you reply instead.
Updates at every step
You always know which reviews were reported and what Trustpilot said.
WHY CHOOSE TEKSOR.AI
Why people trust us with their Trustpilot page.
You can report a Trustpilot review yourself, for free. Here is why many businesses still ask us to do it for them.
Legal and fair methods
We only use Trustpilot's own tools and real legal routes. No fake reviews and no tricks.
Private and discreet
Your customer records and your case stay between you and our small team.
A plan for your business
A software firm and a travel brand need different help. Your plan fits you.
We know Trustpilot's rules
We know its guidelines, and the proof its team asks for when it checks a review.
Clear pricing
You get a written quote before any paid work. No hidden costs.
Protection that lasts
We keep watching your page, so a new attack is spotted early.
Only if they break Trustpilot's guidelines or the law. A review that is fake, abusive, shares private details, or is an advert can be reported. A negative review from a real customer usually stays up, and the best answer is a calm, helpful reply.
Reviews that are not based on a genuine experience, reviews from competitors or people paid to write them, reviews with hate, threats, or harassment, reviews that share personal details like a phone number, and reviews that promote another business. Trustpilot's team decides each one.
Trustpilot does not give a fixed time. Some reports are checked quickly. If Trustpilot asks the reviewer to prove they were a real customer, it takes longer, because the reviewer is given time to answer. We keep you updated the whole way.
You can report a review yourself for free. We help by knowing which guideline applies, building the proof Trustpilot needs, writing clear reports, and saving you time. We cannot force Trustpilot to remove anything. Trustpilot always makes the final decision.
Our way is. We only use the report tools Trustpilot gives every business, and only for reviews that break its guidelines. We never pay for reviews, never post fake ones, and never invite only happy customers, because Trustpilot can put a public warning on pages that do.
No, and nobody honestly can. Trustpilot decides. What we promise is an honest check, a strong report with proof, and clear updates. If a review can't be removed, we tell you and help you reply to it well.
EXPLORE MORE
More ways we can help.
Reputation problems rarely come alone. These services work well together, and all of them use the same honest methods.
01 / OVERVIEW
Reputation Management
Our full service to watch, fix, and protect how people see you.
02Social Media Account Removal
Report fake profiles and harmful accounts so they get taken down.
03Account Unban Services
Get back into an account that was wrongly blocked or banned.
04Suppression Services
Push bad search results down to page 2, where few people look.
05Reputation Repair
Fix what people see when they search for you.
06Reputation Protection
Protect your name online before problems start.
07Reputation Monitoring
Know quickly when someone posts or reviews you online.
08White Label Reputation
Reputation services agencies can offer under their own name.
09Crisis Management
Fast help when bad news or a complaint starts to spread.
10Public Relations Services
Get your good news featured on trusted news sites.
11Google Knowledge Panel Service
Fix the info box Google shows next to your name.
12AI Reputation Management
Improve what AI chat tools like ChatGPT say about you.
START TODAY
Let real customers tell your story.
Send us your Trustpilot page and get a free, honest check of which reviews can be reported. No cost and no obligation.