OPENTABLE REVIEW REMOVAL

Remove OpenTable reviews that break the rules.

When a diner review on OpenTable breaks its rules, we report it with proof through OpenTable's own restaurant support.

Where diners read your reviews

  • OpenTable
  • Google Search
  • We read your diner reviews

    We check every review that worries you against OpenTable's rules.

  • We report it with proof

    Booking details and the rule it breaks, sent the official way.

  • We help you reply

    Warm, public replies that show diners you listen.

FREE PROPOSAL

Get your free OpenTable review check.

Send us a link to your OpenTable restaurant page and tell us which reviews worry you. We will reply within one business day.

  • Free, with no obligation
  • Private and confidential
  • Clear advice in plain English
ABOUT THIS SERVICE

Help with OpenTable reviews that break the rules.

Diners often book straight from your OpenTable page, so a nasty review can cost you tables tonight. OpenTable reviews come from diners who booked, so most are real. We find the few that break the rules, report them properly, and help you reply to the rest.

  • FreeYour first OpenTable review check
  • OfficialOnly OpenTable's own support routes
  • HonestWe tell you which reviews can't be removed
  • KindReplies that welcome diners back

Who we help

  • Fine dining restaurants
  • Hotel and resort restaurants
  • Family restaurants
  • Cafés and brunch spots
  • Quick-service chains
  • Bars and lounges
  • Restaurant groups

Our rule

We only report reviews that break OpenTable's review rules or the law. A fair review from a real diner stays up, even a harsh one, and we help you answer it with care.

WHY IT MATTERS

Why OpenTable reviews matter so much.

On OpenTable, the review and the Book button sit on the same page. What diners read decides where they eat tonight.

A fair picture of your food

Diners judge your kitchen and your team from a few lines. Those lines should be fair.

More bookings

Guests compare restaurants side by side. Good, honest reviews help them pick your table.

Protects your team

Reviews that insult staff by name hurt real people. OpenTable's rules do not allow abuse.

Steady growth

A calm, well-kept review page brings back regulars and welcomes new guests.

OUR OPENTABLE REVIEW SERVICES

What we help with on OpenTable.

Because OpenTable reviews are tied to real bookings, the problems look a little different from other sites. Here is what we see most.

Review check of your page

We read your diner reviews and ratings, spot rule breaks, and note the complaints that keep coming up.

How we do itA full read of your reviews and scores

Abuse and staff attacks

Reviews with insults, hate, threats, or attacks on a named member of your team.

How we do itReports to OpenTable, quoting the rule

Reviews about the wrong visit

A review for a booking that never happened, a no-show, or a different restaurant.

How we do itBooking records sent as proof

Private details and false claims

Reviews that share someone's private details, or make false claims that may be defamation.

How we do itPolicy reports, and legal routes when needed

When a review can't be removed

A real diner's honest opinion stays. We help you reply publicly and invite them back.

How we do itReply drafts you approve and post

Review watching

New reviews are checked as they arrive, so you can respond while the visit is still fresh.

How we do itRegular checks and alerts

OUR PROCESS

How OpenTable review removal works, step by step.

Six clear steps. At each one, you know what we are doing and what you will get.

01

We read your reviews

You share your OpenTable page. We read every review that worries you.

You getA free review check

02

We check OpenTable's rules

We match each review to the rule it may break, and tell you honestly which ones qualify.

You getA clear list of reportable reviews

03

We gather proof

Booking dates, table records, and notes from your team that show what really happened.

You getA tidy evidence file

04

We report it officially

Each review goes to OpenTable's restaurant support with the reason and the proof.

You getA list of every report sent

05

We follow up

We check what OpenTable decides and send more detail if it helps.

You getUpdates as things move

06

We help with the rest

For fair reviews, we help you reply kindly and fix what guests keep mentioning.

You getReply drafts and a review plan

Example

How it works: a bistro with a cruel review about a waiter.

A small bistro got a review that called one waiter by name and insulted him. A second review talked about a dish they do not even serve.

  1. 1

    We checked both reviews

    The first broke the rule against personal attacks. The second looked like it was meant for a different restaurant.

  2. 2

    We reported them with proof

    We sent OpenTable the rule, the booking details, and the menu. Both reviews were removed.

  3. 3

    We helped with a fair one

    A third review said the music was too loud. It stayed. The owner replied kindly and turned the music down.

This is an example to show how we work. It is not a real client.

What changed
ItemBeforeAfter
Review insulting a waiterLive on the pageRemoved by OpenTable
Wrong restaurant reviewLive on the pageRemoved by OpenTable
Fair noise complaintNo replyKept, with a kind reply
New reviewsRead weeks laterChecked each week
WHAT TO EXPECT

Our promise to you.

Running a restaurant is busy enough. Here is what working with us feels like.

A real person on your case

One contact who knows your restaurant and answers your questions.

Honest answers

If a diner's review is fair, we say so, and help you reply instead.

Light work for you

We only ask for what we need, like booking dates, so you can stay in the kitchen.

WHY CHOOSE TEKSOR.AI

Why OpenTable restaurants trust us.

You can contact OpenTable yourself. Here is why busy owners often ask us to do it for them.

We know restaurants

We understand bookings, no-shows, and busy nights, so our reports make sense to OpenTable.

A plan for your place

A fine dining room and a brunch café get different reviews. Your plan fits yours.

Legal and fair methods

Only OpenTable's own routes and real legal options. No fake reviews and no tricks.

Clear pricing

You get a written quote before any paid work. No hidden costs.

Kind to your guests

Every reply we write is warm and polite, so diners feel heard.

Private and discreet

Your bookings and guest details stay between you and our small team.

FAQ

Questions people ask us

Have a different question? Ask us for free →

No. OpenTable only removes reviews that break its review rules, for example abuse, personal attacks, private details, or a review about the wrong visit. A fair review from a real diner usually stays, even if it is harsh. OpenTable makes the final decision.

They can. Your star rating and recent reviews show on your page and in OpenTable search, and diners compare them before they book. That is why fake or abusive reviews are worth reporting, and fair ones are worth answering.

OpenTable invites reviews from diners who booked through it and whose visit was recorded. So most reviews come from real guests. Mistakes still happen, like a booking marked as seated when the guest never came, and those can be reported with your records.

It depends on OpenTable and how clear the case is. Some reports are handled quickly, others need a follow-up. We never promise a timeline, but we keep you updated at each step.

The number of reviews, how much proof is needed, and whether you want ongoing review care. Your first review check is free, and you get a clear written quote before any paid work.

It can help, because diners trust a fair page. But real, recent, happy reviews and kind replies matter just as much. We work on both, honestly.

Yes. Restaurants can post a public reply to diner reviews on OpenTable. A short, kind reply that thanks the guest and fixes the problem often matters more to new diners than the review itself.

START TODAY

Let real diners tell your story.

Send us your OpenTable page and get a free, honest check of which reviews can be reported. No cost and no obligation.